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Frequently Asked Questions about School Attendance

How do I report an absence?

Notify your child’s school on the day of the absence. You can submit an absence through ParentVUE or contact the school office for assistance.

Include your child’s name, the date(s) of the absence, and the reason. A written explanation is required within five days of your child’s return to school. Provide supporting documentation when required.

Reporting an absence does not automatically excuse it. School staff will review the information according to NNPS attendance procedures.

Learn how to submit an absence in ParentVUE.

Does submitting a note automatically excuse an absence?

No. A note explains why your child was absent, but it does not automatically excuse the absence. School staff review the reason and any required documentation to determine whether the absence meets NNPS criteria for an excused absence.

If you have questions about how an absence was recorded or what documentation is needed, contact your child's school office.

What is considered chronic absenteeism?

Chronic absenteeism means missing 10% or more of the school days a student is enrolled, regardless of the reason. This includes excused absences, Unexcused–Truancy (U), Unexcused–Locally Defined (ULD), and suspension-related absences.

For example, a student who misses 6 of 60 school days or 18 of 180 school days meets the chronic absenteeism threshold. Absences do not have to occur consecutively to count. Schools monitor attendance throughout the year and work with families to address barriers and provide support.

A separate Virginia regulation addresses 15 consecutive absences. Under 8VAC20-110-130, a student who is absent for 15 consecutive school days or more must be dropped from the school's enrollment roll and marked "withdrawn." This applies to consecutive absences, whether excused or unexcused- not 15 absences spread throughout the year.

Withdrawal is an enrollment-record requirement; it does not eliminate compulsory attendance obligations or the division's responsibilities to eligible students with disabilities. If your child is experiencing an extended absence, contact the school promptly to discuss support, educational arrangements, and any steps needed to return or reenroll.

What is the difference between chronic absenteeism and truancy?

Chronic absenteeism means missing 10% or more of the school days a student is enrolled, for any reason- including excused absences, unexcused absences, and suspensions. It focuses on the total amount of learning time missed.

Truancy concerns unexcused absences and involves specific attendance procedures to address nonattendance with the student and family.

A student can be chronically absent even if every absence is excused. In either situation, our goal is to work with families to understand barriers, provide support, and help students attend regularly.

What happens when a student accrues unexcused absences?

5 Unexcused Absences (U)
Attendance plan
  • The principal or designee will make reasonable efforts to contact the parent/guardian directly to discuss the absences and explain the consequences of continued nonattendance.
  • The school, parent/guardian, and student, as appropriate, will jointly develop an attendance plan documenting reasons for nonattendance, barriers, supports, and actions to improve attendance or an attendance contract will be sent home.
7 Unexcused Absences (U)
Attendance plan
  • The principal or designee will schedule a conference with the parent/guardian, student, and school multidisciplinary team. Under NNPS procedures, the conference should be completed by the tenth unexcused absence.
  • The team will review the plan, address barriers, and identify additional supports. The attendance officer and community providers may participate.
  • School staff will document the conference, monitor attendance, and revise the plan as needed.
11 or more unexcused absences (U + ULD)
Attendance officer referral
  • Under NNPS procedures, students with 11 or more combined Unexcused–Truancy (U) and Unexcused–Locally Defined (ULD) absences may be referred to the attendance officer when documented circumstances indicate intentional parental noncompliance or student resistance to parental efforts to ensure attendance.
  • The referral will include attendance records, documented family contacts, the attendance plan, conference notes, and supports offered or provided.
  • The attendance officer will schedule a conference with the student and parent/guardian within 10 school days of receiving the referral and review the circumstances and intervention efforts.
  • Court proceedings may be initiated when statutory conditions are met. Reaching 11 absences does not automatically result in court action.
  • The school will continue providing appropriate attendance and learning supports.

Middle and High School Students in High School Credit Classes

9 unexcused class absences in a semester
Grade and waiver procedure
  • The parent/guardian and student will receive written or otherwise documented notification that nine unexcused absences in a credit-bearing class during a semester results in a semester grade no higher than 59, unless a waiver is approved.
  • Notification will explain how to request a waiver. The parent/guardian must submit the request and supporting documentation to the principal no later than 10 days after the semester ends.
  • The principal must consider participation in Flexible Instructional Time (FIT) learning recovery opportunities when reviewing the waiver request.

A parent/guardian may appeal the decision of the principal by submitting the appeal to the NNPS School Leadership department within 3 days of the receipt of the principal's decision.

Students in grades 8-12 who accrue excessive absences may lose privileges related to attendance at special school events such as school dances or prom, and may lose school parking privileges and off campus passes.

What is considered an excused absence?

An absence is excused when the reason meets NNPS Attendance Polics & Procedures or applicable Virginia law, with required notification, documentation, or approval. Qualifying reasons include:

  • Illness: A physical illness that prevents the student from attending school.

  • Chronic or extended illness: An ongoing health condition affecting attendance. NNPS requires an annual Chronic/Extended Illness Notification Form and supporting medical documentation.

  • Mental or behavioral health: Absences related to the student’s mental or behavioral health, consistent with VDOE guidance.

  • Prearranged appointments: Healthcare appointments or appointments with courts, social services, or other state agencies, with official documentation.

  • Family death or emergency: A death in the family or an emergency beyond the family’s control, with notification and documentation.

  • Religious observances: Absences for religious holidays, with notification consistent with NNPS procedures.

  • Civic engagement: One school day per school year for a middle or high school student to participate in a civic event, subject to applicable notification and documentation requirements.

  • Tribal Nation gathering: One excused absence per academic year for a student who belongs to a state- or federally recognized tribal nation headquartered in Virginia to attend that nation’s pow wow, with advance parental notice.

  • Military deployment: Five excused absences to visit an immediate family member on active duty who has received orders for, is on leave from, or has recently returned from deployment outside the United States. Written verification may be requested.

  • Exceptional circumstances: Absences approved by the principal under the NNPS request process. The posted NNPS procedures permit up to five days per school year in this category. This limit does not apply to all excused absences.

How are 4-H participation and suspensions handled?

  • 4-H educational programs and activities: NNPS permits up to five school days per academic year. Qualifying participation receives special treatment under Virginia law: students are not counted absent for average daily membership purposes and receive course credit as they would for a school field trip, subject to statutory conditions.

  • School-directed exclusions or suspensions: These are documented according to the applicable attendance procedures. Families receive notification of the expected return date. These absences should not be treated as unexplained truancy.

Contact your child’s school office with questions about documentation or how an absence will be recorded.

What is considered an unexcused absence?

An absence is considered unexcused when it does not meet NNPS criteria for an excused absence. NNPS distinguishes between two categories:

  • Unexcused–Truancy (U): The school has not received information indicating that the parent/guardian is aware of and supports the absence. Examples include an unexplained absence or skipping school without parental permission.

  • Unexcused–Locally Defined (ULD): The student’s whereabouts are known or the absence is supported by the parent/guardian, but the reason does not qualify as excused under NNPS procedures. An example is a parent-reported family vacation that has not been approved as excused.

Submitting a note does not automatically excuse an absence. School staff review the reason and documentation to determine the appropriate attendance code. Both categories count toward chronic absenteeism.

What should I do if my child has an ongoing health condition?

Contact your child’s school nurse and school administrator as soon as possible so we can work together to support your child’s health, attendance, and learning.

For a condition that affects regular attendance, NNPS requires a Chronic/Extended Illness Notification Form, with supporting documentation from your child’s healthcare provider. Submit the form each school year or when the condition begins. Contact the school office to request the form and guidance on documentation.

Continue reporting absences and explaining when they relate to the documented condition. The school team can help coordinate missed work and discuss additional supports or accommodations your child may need.

  • Is a family trip considered an excused absence? (leave response)
  • Who can help if my child is struggling to attend?

Start by contacting your child’s teacher, school counselor, or school administrator. They can connect you with the school’s attendance team and staff who can help, including the school nurse, attendance officer, and family engagement staff.

Whether the challenge involves transportation, health, anxiety, school relationships, or family circumstances, we want to understand what is happening and work with you to develop a plan.

You do not need to wait until absences add up to ask for help. Reaching out early helps us support your child’s attendance, learning, and connection to school.

How do I correct an attendance error?

If you notice an incorrect attendance entry in ParentVUE, contact your child's school office or attendance clerk as soon as possible. Provide your child's name, the date and class period involved, if applicable, and an explanation of the error. Include any supporting documentation, such as an absence note or appointment verification.

School staff will review the record, confirm the information with the appropriate staff members, and make any necessary corrections. If you have already submitted a note, let the office know when and how it was submitted.

How can my child access missed work or additional learning support?

Check Canvas or Seesaw, as appropriate, and contact your child's teacher to request missed assignments and discuss completion deadlines. Let the teacher know if your child needs help understanding the material or catching up after an extended absence.

For additional support, ask the teacher or school counselor about available tutoring, intervention, or Flexible Instructional Time (FIT) opportunities. School staff can help identify options based on your child's needs and the programs available at the school.

Tips to build the habit of good attendance

Regular attendance helps students learn, build friendships, and feel connected to school. Families can support attendance by establishing routines, talking about school, and asking for help when challenges arise. Start early, celebrate progress, and work with your child’s school.

Preschool and Elementary School

Early attendance habits support language, reading, math, and social development. Being at school consistently helps children become comfortable with classroom routines and build relationships with teachers and classmates.

Tips for families:

  • Create predictable routines. Set consistent bedtimes and wake-up times and leave enough time to get ready without rushing.

  • Prepare the night before. Lay out clothes, pack backpacks, and organize anything your child needs.

  • Make a transportation backup plan. Identify a trusted adult who can help if your usual arrangements fall through.

  • Talk positively about school. Ask about friends, favorite activities, and something new your child learned.

  • Take concerns seriously. If your child is worried or reluctant to attend, contact the teacher or school counselor to understand why and develop a plan together.

  • Plan appointments and travel around school when possible. Remember that half days are learning days, too.

  • Follow school health guidance. Keep your child home when illness requires it, report the absence, and contact the school nurse if you are unsure when your child should return.

Middle and High School

As students become more independent, families still play an important role in attendance. Regular attendance helps students keep up with coursework, maintain relationships, and make progress toward graduation.

Tips for families:

  • Set a clear expectation for attendance. Talk about attending every scheduled class and arriving on time.

  • Support healthy routines. Help your student balance sleep, homework, activities, work, and screen time.

  • Review attendance together. Check ParentVUE regularly and contact the school about unexpected absences or possible errors.

  • Ask what makes school easier or harder to attend. Listen for concerns about coursework, friendships, bullying, anxiety, or feeling disconnected.

  • Connect attendance to your student’s goals. Discuss how classroom learning supports their interests and future plans.

  • Encourage belonging. Help your student find a club, activity, team, or trusted adult that strengthens their connection to school.

  • Seek help early. Contact teachers, the school counselor, or the attendance team when missed classes or unfinished work begin to add up.

For students of every age

Absences can add up even when they happen only occasionally. If health concerns, transportation, family circumstances, or school-related challenges are affecting attendance, contact your child’s school- we want to help.

Visit Attendance Works for additional family resources and tips for building strong attendance habits.